Shipping Information

We aim to dispatch all orders as quickly as possible and appreciate your patience during busy periods.

All orders are shipped using Evri tracked delivery within the United Kingdom.

Processing Times

Orders are typically processed and dispatched within 2–3 business days.
During busy periods, launches or peak seasons, dispatch may take up to 5–7 business days.

You will receive a dispatch confirmation email once your order has been shipped.

UK Shipping Options

Standard Shipping (Evri Tracked)
£3.50 — Dispatched within 4-5 business days

Priority Shipping (Evri Tracked)
£6.50 — Dispatched within 1-2 business days

Northern Ireland Shipping
£7.00 — Dispatched within 4-5 business days

Delivery timeframes are estimates and begin once your order has been dispatched, not from the date of purchase.

Tracking Your Order

All parcels are sent via Evri tracked delivery.
Once dispatched, you will receive a tracking link via email so you can follow your parcel’s journey.

Please allow time for tracking updates to appear after dispatch.

Delays & Busy Periods

While we always aim to meet our dispatch timeframes, delays can occasionally occur during busy periods, seasonal demand or due to courier delays. We appreciate your patience and understanding.

Lost or Delayed Parcels

Once your order has been dispatched, responsibility passes to the courier. However, we will always do our best to help if an issue arises.

If your parcel appears delayed or lost, please contact us and we can open an enquiry with Evri.

Please note:

  • Parcels are not considered lost until confirmed by the courier

  • Investigations can take several working days

  • We are unable to refund or replace items until the courier has completed their investigation

Ensuring your delivery address is entered correctly at checkout is the responsibility of the customer.